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Thanks for the info DocVic! Yes, the transceiver was attached to the cable (tho not plugged into the network). I guess after 10 years, it gave up and died.

Ok, problem resolved. After moving all cards to a spare cabinet, the system powered up but the cards would not enable. So we put them all back into the original cabinet. After the cards were pulled out of the spare cabinet we discovered that slots 3 and 10 had bent pins on the backplane...

The SSC seems to be fine (it worked in the second cabinet), just the backplane seems to have a problem as odd as that seems.

Ok, the problem seems to be something with the backplane. We have a second cabinet and when we took the SCC card out of the production cabinet and stuck it into the spare, we could connect into it. When we put the card back into the production cabinet (and using the cables from the spare) we...

We seem to be having a similar issue that is stumping us. We have a Nortel Option 11c that we have had for 10 years. We normall access it via HyperTerminal and have done so just fine until today. Now we get nothing. We've checked all cables, settings, etc. We have even tried other PCs and...

Ok, I just reviewed a previous thread regarding CFW functionality and I think I understand why I cannot get CFW to work on some phones on a system I inherited as part of an aquisition this year. Here is the scenario: 1. CFW does not work on 4 phones 2. all 4 phones are part of an ACD so key...