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  • Users: jmmaz
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  1. jmmaz

    Considering an upgrade to Nortel Contact Center 6.0

    Symposium 5.0, moving to IP for multi-site and perhaps leverage call recording and outbound dialing, plus the inbound in order to reduce the number of vendor apps used.
  2. jmmaz

    Considering an upgrade to Nortel Contact Center 6.0

    Considering an upgrade to Nortel Contact Center 6.0, what issues or "gotchas" should I be aware of?

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