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  1. fireout

    3905 connected to 9115 set reads hostless mode.

    3905 connected to 9115 set reads hostless mode.I am able to ping the 9115 and I also can IDU 3905 set.I can retrieve info from 9115 from RLC,but it reads date of Jan 1,like the 3905 is not programmed(it is)Set has no dial tone and cannot log in(ACD CC6)3905 has been swapped no go. 9115 has been...
  2. fireout

    TM 3.10.48 Need CDR for internal dn not on key 0

    Hello all, I have a need to capture a secondary and/or a rollover ext. I can get CDR for internal DNs,as long as they are on key 0. When I called a secondary number such as 6771 it only shows that a call was made to primary DN x7771.Can anybody help? All numbers are listed in TM directory.Thanks
  3. fireout

    How do you change Site Name on CC6 Report

    Can anyone help me with changing the Site Name at upper left hand corner of a user defined report?We have CC6 and a user has complained that the Site Name shows the main campus and not her site.Everything else on the report is correct...Thanks

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