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  1. bodkin

    MOH ring without IPCC

    Call Manager 4.2 and Unity 4.2(1) If the following is possible without purchasing IPCC please help. I am trying to have a MOH message play when a call is transfered to a Hunt Pilot in lieu of a ring. I thought about editing the ringback.wav but dont want the message to play for all...
  2. bodkin

    CCM 5.1 Hunt Group display text

    I find what ever the alert name in the very first extension in the first line group is displayed. I used an empty extension and assigned it the name I wanted the pilot to display and then put it at the top of the line group.
  3. bodkin

    Caller ID - Number to name

    AuditSimon is correct in interpreting what I am hoping to accomplish. I would like to modify the CLI from the TELCO so a more familiar name is presented to our employees instead of the name currently displayed.
  4. bodkin

    Caller ID - Number to name

    This was asked before by another member, however there were no replies. "Is there anyway in CM that I can make a database of number to name translations so that I can get a name to show up on the phones instead of just numbers?" We receive external CID info (name and number) but often the name...

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