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Nope, that sounds like a wonderful suggestion. I will try that and post back the results. Thank you!!! Brenda Sherrod

I have an ATI Radeon x700 video card. I recently had to install a new hard drive. I use Hibernation with Windows XP. With the old hard drive, this wasn't a problem. Now if I try to go into Hibernation, the following error comes up: Device driver for "ATI WDM Rage Theater Video" is...

Hello, I am having trouble with hyperlinks. When a mailto: hyperlink is embedded in a document, it opens up Outlook Express instead of Outlook. Outlook is set up as my default mail program. I can't find any settings in Word, Outlook, or Outlook Express to change this. Has anyone else...

I set up a wireless system in my home a couple of weeks ago and cannot get my laptop and desktop to talk to each other. I have a cable modem connected to the wireless router. The files on the desktop are shared and all of the settings seem to be correct (file and print sharing is activated)...

Hi, I have a problem with Internet Explorer that seems to be caused by Eudora. IE keeps resetting the Text Size to Smaller instead of Medium. After digging thru the IE forum, a post indicated that there could be a conflict between Eudora's Microsoft Viewer and IE. So I shut off the Message...

I have a Cut/Copy/Paste problem with Publisher. I transfer my church's monthly newsletter to their web page. The newsletter is created in Publisher. I recently upgraded my computer but used the same software versions (Publisher 2000 & Office 2000). All patches have been applied for both...

I have user with a Pentium III, 533 MHz running Windows ME. When the machine is first turned on, the mouse works fine. However, over the course of a couple of hours, the mouse begins jerking around as you move. This also coincides with the clock not updating itself. Once the machine is...

I have a Pentium III, 533 MHz running Windows 98. When the machine is first turned on, the mouse works fine. However, over the course of a couple of hours, the mouse begins jerking around as you move. Once the machine is rebooted, it runs fine. The on board battery needs to be replaced (not...

I have a computer that has a malfunctioning floppy drive. It will not read floppies but the activity light is always on. I replaced the drive and the cable but the same problem happens. This may be a dumb question, but is there such a thing as an adapter that can make a floppy cable fit into...

Make sure to shut off anonymous access to your FTP site. Unless it is absolutely necessary, there is no need for it. Also, disable your guest account. It is unnecessary for day to day use. Then print out Microsoft Knowledge Base article Q120716. This details how to delete files with illegal...

My boss asked me to find information on Iris Project Management Software. So far, the only thing I can find is a component of Lotus Notes, but it doesn't sound right. Has anyone heard of this software? Thank you. Brenda Sherrod Network Administrator Alliance Architects, Inc.

An update: I finally got some answers from the company hosting the e-mail addresses. Apparently, some updates were done on their incoming e-mail server a little over a week ago (the same time I began having problems). It turned out that the updates made it impossible for the e-mail server to...

My office runs Exchange Server 5.5 on an NT 4.0 Server. For the last week, I have noticed that e-mails to one particular domain address are not getting out. I have contacted the host company for this site but they said that we are not blocked by them in any way. E-mail sent from this address...

So far, I have tried the following: -reseat memory and cpu chip. no change. -disconnect all drives, speakers, etc. no change. -changed pci slots for cards. no change. >check the Vcore and VIO with a multimeter< Unfortunately, I don't have access to a multimeter. Getting my office (a small...

I am trying to figure out a problem with a users computer that is vexing me. Any help would be appreciated. The machine is an AMD Duron 650MHz with 128Mb of RAM, and is about 1 1/2 years old. I believe the motherboard is from EPOX (EP-8KTA). It worked fine on Friday when the user went home...

About 2 months ago, I uninstalled the proxy server and went to a physical firewall box. The proxy client was removed from all of our workstations. All but one machine was able to get to the web. However, this one machine will not connect. It also cannot ping other stations. When IE 5.0 or...

An update: I reinstalled Service Pack 4 for Exchange 5.5. This brought back the FTP sites (which I found out had disappeared a few days ago). However, the Outlook Web Access was still gone. I then did another search on Microsoft's Knowledg base and found article Q248718. It didn't...

&quot;Make sure the IIS Web service (w3svc) is running (if you stop the Web service, you get the 80004005 error)&quot; W3SVC doesn't appear to be on the server. I found the IIS Admin Service but not the IIS Web Service. &quot;Make sure the default Web site is operating on port 80&quot; Port...

We are using WP9. One user, on a Windows NT 4.0 box, is having problems printing to a HP LaserJet 5000. When he prints using Arial at 10pt, the text comes out all squished. If the Arial font is changed to size 10.5, the problem goes away. It seems to happen only to the 10pt size. If the...

We are using Exchange Server 5.5 with Outlook Web Access on a Windows NT 4.0 server. Everything was working fine last Monday. However, on Tuesday, the web access stopped working. I have checked the files (logon.asp, default.asp, default.htm, etc) and they all look fine. The properties under...