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pmegan, It has taken me longer than it should've to get back to you, and to thank you. I really appreciate your having taken the time to give me some suggestions on where to look to resolve this problem! AN.

Hello, I've just run into a Micros RES 3700 server which is filling up its disk space with database backups during nightly maintenance. The directory is D:\Micros\Data\Database\Backup (I may have gotten some pathname components mixed up, he says sheepishly), and the backups come in sets of two...

Would anyone happen to know where one might find a BIOS firmware update for a Micros Eclipse workstation? I'd be grateful for any suggestions. AN.

You might try using Hyperterminal to communicate directly with the modem on COM1. I would probably disconnect the phone line prior to trying this. First, give it the command "AT" (no quotes, terminate with the enter-key). The response should be "OK". Next, give it the command "AT&F0" (that's...

pmegan, regilobo, Thank you very much for the information -- I'm in your debt! The HDD on the BS failed, and I think this gives me enough to get it up again. If I may ask one follow-up: I have only ever run across backup servers which were installed on WinNT, however this unit surprised me...

Is there any chance someone could give me a rough sketch of how a Backup Server PCWS is installed from scratch (Micros 3700 v3.1). Is the process similar to installing a regular non-BS PCWS? Does one need to do a CD install, or is a preconfigured image required? I would be very grateful for a...

Does anyone know if a Micros 3700 client can be installed on generic PC hardware? Obviously some tweaking would need to be made for the peripherals. Has anyone ever tried this? The goal would be to try and replace some Eclipse workstations. AN.

Just to follow-up to my previousrequest, and perhaps to save someone else some time, these are the answers to my questions: I managed to find Epson TM series printer technical manuals on the following website: http://www.epsonexpert.com (registration is required). The technical manual...

Hi, Would anyone happen to know what sort of information is being kept by a Comtrex PCS/5000 POS system in the files ICOM\BKOFFICE\REV1\xPOST.OST (where "x" is the letter designation for a particular register)? More importantly, what procedures does one use to purge this information? I've...

It occurs to me that there are probably still quite a number of restaurants which have been stalling on taking the necessary steps to become PCI-DSS compliant. The costs associated with that can be significant, and I could imagine that some of these businesses may like the idea of upgrading...

Would anyone happen to have a spare manual for a Micros IDN Epson TM88II printer? I would be grateful to obtain a copy in any format (paper, scan, etc). Among other things, I'm looking for a description of all DIP switch settings (back & bottom), plus a pinout for the IDN loopback connector...

Hello, I would be very grateful for a little advice on the following issue. The credit card server (ccs.exe) on a Micros 3700 v3 server is periodically spiking to 99% CPU utilization, and once this happens it doesn't appear to resolve itself. While it seems that subsequent CC authorizations...