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- Users: larryewalters
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Auto Agent Greeting in 9.2
Cool! We have so many applications running that we are running out of tables. Got any documentation on the increase of CCT and applications?- larryewalters
- Post #8
- Forum: Aspect contact/call center solutions
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Auto Agent Greeting in 9.2
arznrchrd, Only this for now.... we wanted to launch the auto greeting feature and the issue with personalized greetings being lost is not going over very well with the different "business" owners within the same system... I have sent off an email to Aspect on when this will be corrected as...- larryewalters
- Post #6
- Forum: Aspect contact/call center solutions
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Auto Agent Greeting in 9.2
arznrchrd, We have engaged our Aspect Support Vendor who informed us that Auto Agent Greeting in 9.2 Provides automatic agent greeting on incoming calls handled by agents. It is a SYSTEM WIDE SET IN TECH APPLET – REQUIRES REBOOT. See their further notes below: "We don’t have customer...- larryewalters
- Post #3
- Forum: Aspect contact/call center solutions
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Auto Agent Greeting in 9.2
In Aspect Call Center 9.2 the activation of Auto Agent Greeting conflicts with the personalized voicemail greeting. What workaround has anyone developed on the lost personalized voicemail greeting when activating Auto Agent Greeting? We are looking at individual CCT's for each extension that...- larryewalters
- Thread
- Replies: 8
- Forum: Aspect contact/call center solutions
