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So I guess I better patch our BCM 4.0 box. Should I apply all the patches or only up to a certain point (are they all stable)?

4.0.2.03

When we make a conference call with one external and one internal the quality of voice is fine, but if we add an additional external we get degraded voice quality (echo) with all lines on conference. We are using analog lines on a BCM 400 4.0. Our vendor said this is 'just a sympton of anlog'...

There is a red led flashing inside the GMTA8 module on our BCM 400 4.0. I can see it through the vents on the front of the module. Is this normal?

I have been looking for a way to do this also. grumpyone60, Your instructions only saves the 'spoken name' in the directory.

MagnaRGP. Thanks for your suggestions. I did as you suggested and still have the same issue. Is there any way to get the system configs without using the Element Manager?

Can you expand on this, do you mean Java on the BCM or machine logging in? How do I check/install?

We were waiting for Nortel's patch on this but it still has not come out. We will perform the Hard drive replacement this weekend and rebuild the system from scratch. I would like to know if there is a way to get the system configuration files without using the Elements Manager.

Jamerein, Our BCM Monitor is still working, as is Call Pilot. Hawks, Our system was an upgrade from 3.7 to 4.0. Speakerboy, I did read the details of the patch and it does not cover this issue. We will be going to hard drive route. The problem is that all our VM files will be lost. I am...

Is there anyway to manually copy the voice mail files and replace after rebuilding the system without using the element manager?

Is Nortel willing to cover the cost of replacing the hardrive and rebuilding the system if necessary?

It can also be used to save voice mail files to .wav format on a computer.

I just noticed someone else posted about this today! Rebooting does not help in our case. We tried multiple times.

When trying to access the Elements Manager we get the following error: Detector 'BCMMDetector' cannot determine the device type for [out ip address] Unified manager and BCM Monitor work so I know we can get to the box. Nortel states they are aware of this issue and do not have a solution yet...