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Well, I found a little different way actually! I deleted the two phones out of the gui side and then went into the router side and changed the MAC addresses there on the ephones and then they showed up in the gui part. I just took a shot and it worked! Whewwww! Thank you for all your help...

What happens if the new phones MAC does not show up in the list? It says "no new phone to add!"

[smile2]The phones are actually coming from another branch that has the same phone type. That branch does not use the two phones so they offered to give them to the branch that needed them. So I will be doing the existing option you described. The phones are getting shipped out to the...

I am new to the Cisco Call Manager Express world. I have two 7961 phones that went bad and I need to replace them. Can someone please tell me the procedure to use to accomplish this task? Thanks!

Hi Vnetmanager! I have the CLID configured on the phones to put out the locations old main number and that works fine (no DID's are pushed out on caller ID - only the local main number). But if the location calls 911, the dispatcher says the call displays to them as it is coming from the main...

I am going to be deploying 2004 and 1120/1140 IP phones in our various locations. These locations have phone systems in them now that will be taken out and replaced by the IP phones. I have the locations main numbers remote call forwarded to a DID number in our main CS1000M system. That DID...

I have two phones on a Cisco Call Manager Express that keep going to speaker instead of the handset when a call is presented to the phone. How do I change this to go to the handset? Thanks!

How do I list the number of installed DSP's in an Avaya CS1000M?