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  1. cafe0828

    Ext 14 not ringing. extension light is red when calls coming in

    Hi all...I'm not sure how it happened, but I can't find any info on how to correct it in the Avaya documentation. Extension 14 does not ring when calls are coming in, the line lights up red instead of green and you have to pick up the phone and hit the line that is ringing in order to answer...

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