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Disconnect supervision is turned off. I get a warning message when turning it on, so I left it off (WARNING: Setting this field to "y" may result in trunk lock-ups) Are you saying I could set this up as a regular station? Any specific program settings on the station?

This is overhead paging not speakerphone paging. Running G450 on CM 6.3. Again my question is -- Is there a recommended Avaya configuration for overhead phone paging? EG. Using trunks or paging modules and program settings?

Recent problems with phone paging lock ups and users just getting busy signals. This happens about once per week. Bogen DFT 120 connected through trunk. Doing a status on the trunk when locked shows in-service active but shows no connected ports. A busy and release fixes the problem but I'd like...

Trying to get a directory assistance wildcard working 91xxx5551212 on a 3300. ARS has entries for all LD 912, 913, 914 ect. with 9 digits to follow to go out route 1. 91xxx5551212 is programmed to go out route 2 but if i dial for example 912625551212 it always goes out route 1. If I delete the...

Need some help with this one; trying to add a 13th 3300 to our network. I have entered the 13th site in Network elements which is suppose to add an entry into ICP/PBX Networking which did for 10 sites and those ten sites are working fine but I have two sites that do not have an entry in ICP/PBX...

I have a very simple script to set the time on my CSUs but I have a problem when telnetting to them. The first telnet attempt sometimes fails but always works on the second try. Is there a way to repeat the connectmanual TELNET command if it does not see the waitfor "password:^M^J"? Much...

Yes everything works with external callers. I think dryaquaman may have it, if I call the group internally when they are busy I have the option on a superset to press wait and the call does then hit the rad. Not a big deal for SS users but I don't want ONS users to have to hit a feature access...

Have a hunt group set up and internal calls are not routing to the RAD when the group is busy (they just hear busy tone, external calls work fine. The RAD is set up internal through the 3300 VM. If I change the COS RAD option for the VM port to no the calls route so it appears to be a COS issue...

I have the need to utilize two separate printing applications; SMDR is using LPR1 (this smdr application only supports serial so I can’t use tcp port 1752) and need the second application, hourly traffic reports to use the virtual NETWORK_PRINTER. Has anyone used the virtual NETWORK_PRINTER if...

We were able to resolve this by putting the decommissioned system back online and following the ESM help file "removing a SDS data sharing element" This was preferred over the restore method as we have 12 sites networked.

Nope, I don't see any related telephone directory or speeddials.

ICP 3300s all running release level 4.2 and software load 10.2.0.26_2 Trying to remove decommissioned 3300 controllers from Network Elements. I believe all programming has been removed. I was able to delete 2 of the 5 controllers from network elements but 3 of the controllers give the...

I persuaded the vendor to input part number 54004578 so we could do a fresh install and after we got the right MSL installed and had to have them reset the hardware identifier we were able to get Teleworker running with the latest version. Thanks all for you input!

Yes, That was my first thought also but Mitel is screwing with us, since we already have Teleworker registered with the AMC we must go through the upgrade process. They are telling the Vendor we could get around it by paying as if it were a new install.

We are several revs behind with our Teleworker software we are at 4.1.28 and would like to go to latest 7.0. We are all set with the AMC but we can not go directly from 4.1.28 to 7.0. We need to go to 4.5 first but our Vendor can’t seem to come up with 4.5 does anyone have 4.5 stashed away...

Can anyone from the group interoperate the SMDR flow below and explain why calls are being route optimized? Running ICP 3300 4.1. 02/11/10 11/02 14:56 0000:00:21 X403 *** P050 005 P050 I P800 817 9205852967 (Call comes in on MSDN trunk X403...

Hi all, Received the email below from my call center manager on how calls are presented. Any suggestions? Running MXE 3300 4.1. Phones are all ss4025 Thanks I need some ideas as to how we could handle identifying calls coming in from a certain queue. This would be infrequent but high value...

Great thanks

I have been asked to look into setting up a CTC (click to call) option on our web site so customers can input their phone number and our PBX will call them. Has anyone gone through this exercise and what would the interface be for a Mitel MXE to receive and except request? I just need to handle...

Uptime is 304 days. Looking through the maintenance info logs I see the following E2t mesages. Not sure if these should be addressed? Thanks Log Number Date Time Source Description 4439 2010/Sep/08 10:24:21 E2tSp IP Network Dropped 3.27 percent of Packets from phone 10.17.32.2 Total Rx: 19934...