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  1. stevejones01

    Strange ACD request

    thanks for the replies all, much appreciated.
  2. stevejones01

    Strange ACD request

    thats fantastic, i will look into the availability and cost of the items. Thanks for your help
  3. stevejones01

    Strange ACD request

    that sounds a little better than my explanation
  4. stevejones01

    Newbie - 3300 ICP

    you would ideally know what the cor was in both instances. 1 and 4 may have different settings depending on what you need from the handsets. Changing them to an unknown may not benefit much.
  5. stevejones01

    Strange ACD request

    Hi All I have been asked to do the following: When a specific landline number calls in (have to define about 10), they will automatically go to a specific queue within the 3300 and be handled accordingly. the idea being priority on these 10 outside lines. Does anyone know if its possible? I...

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