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I have a client who acquired a site with an NEC SV8100 and currently has about 5 sites on IPOffice that he wants to be able to link to the NEC. I saw this post but it looked like they were doing it locally through a local trunk. Does anyone have any experience connecting these 2 types of...

I am having this same issue. How do I re-initialize the card?

that worked. thanks!

I have a site where they insisted on the name of the person showing up when they transferred to an extn. The name wouldn't show up even though it was in the directory labeling, the only thing i could figure out was because it didn't have a phone and was configured on a digital port. I moved...

Right, and that is exactly my concern. Other than the fact that I have never worked on a Mitel system before.

I'm not real sure to be honest with you, I have never had to deal with a Merlin II before this. We ended up just moving the cabling from the 2 important extensions in that range to the 30 range until we can replace it.

Thanks for your help Irwin. Do the systems all just use a DB9 and terminal connection? Is there any way to do the wipe through an attendant phone?

they are just wanting the system blanked out before it is shipped back to their warehouse. But like i said all i know is it is supposed to be a small-medium sized system. It could be from 1980 for all i know.

care to share what that command is and how a connection is established?

I'm just going to say it Salesman. This is a 4 letter word. Ours so happens to think it would not be difficult to restore a Mitel system to factory defaults wiping all programming and voice mail without damaging the system. With these salesmen there, of course, is never any mention of model...

I have a merlin II system that everyime we try to transfer to an extn in the 2x range it goes to extn 22. this is happening on every phone, so its not a jammed 2 key. Any ideas? I believe this system was defaulted as i have to re-program everything the other day and is when this issue occurred.

found out the username for the DUN is "RemoteManager

Has anyone ever gotten this to work by dialing x76? I am able to get the modem and handshake but it is saying the user/pass is incorrect on my dial up connection. I am using the same username and password that i successfully use with a LAN connection From the manual: "Remote access requires...

within manager click the tools menu and then extension renumber. add the appropriate amount to get the extensions you want. ie if you wanted 7000 as your first extn you would add 6779.

based on the partner newslatter today am i to assume that the new exam is going to include BCM questions?

i have had this issue before but i was using a different client version then what the server was. I.E a 5.0 client on a 4.2 server.

i have also experienced this. With some trial and error i think i figured it out. As far as i can tell you will have to add the time the file was started to the time it says. I.E. i had a file that was starting at 0538 so midnight was actually 0538. Yeah i don't know why it does this when it...

seems the transfer return was probably the issue as it is working now. Thanks

done that tommy :( i think i figured it out though. Waiting for the user to re setup their VM though to confirm. What i figure it was, was we had recently changed the extns to a 5 ring cover delay from a 3 and the transfer delay was still on 4, so i upped it to 6.

yes, merlin messaging