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  1. seryozha

    IP Office to NEC SV8100

    I have a client who acquired a site with an NEC SV8100 and currently has about 5 sites on IPOffice that he wants to be able to link to the NEC. I saw this post but it looked like they were doing it locally through a local trunk. Does anyone have any experience connecting these 2 types of...
  2. seryozha

    Merlin Messaging asks for extn when playing message

    I have a site where they insisted on the name of the person showing up when they transferred to an extn. The name wouldn't show up even though it was in the directory labeling, the only thing i could figure out was because it didn't have a phone and was configured on a digital port. I moved...
  3. seryozha

    4 letter word

    Right, and that is exactly my concern. Other than the fact that I have never worked on a Mitel system before.
  4. seryozha

    merlin II transfer issue

    I'm not real sure to be honest with you, I have never had to deal with a Merlin II before this. We ended up just moving the cabling from the 2 important extensions in that range to the 30 range until we can replace it.
  5. seryozha

    4 letter word

    Thanks for your help Irwin. Do the systems all just use a DB9 and terminal connection? Is there any way to do the wipe through an attendant phone?
  6. seryozha

    4 letter word

    they are just wanting the system blanked out before it is shipped back to their warehouse. But like i said all i know is it is supposed to be a small-medium sized system. It could be from 1980 for all i know.
  7. seryozha

    4 letter word

    care to share what that command is and how a connection is established?
  8. seryozha

    4 letter word

    I'm just going to say it Salesman. This is a 4 letter word. Ours so happens to think it would not be difficult to restore a Mitel system to factory defaults wiping all programming and voice mail without damaging the system. With these salesmen there, of course, is never any mention of model...
  9. seryozha

    merlin II transfer issue

    I have a merlin II system that everyime we try to transfer to an extn in the 2x range it goes to extn 22. this is happening on every phone, so its not a jammed 2 key. Any ideas? I believe this system was defaulted as i have to re-program everything the other day and is when this issue occurred.
  10. seryozha

    IP Office Quick Edition modem access

    found out the username for the DUN is "RemoteManager
  11. seryozha

    IP Office Quick Edition modem access

    Has anyone ever gotten this to work by dialing x76? I am able to get the modem and handshake but it is saying the user/pass is incorrect on my dial up connection. I am using the same username and password that i successfully use with a LAN connection From the manual: "Remote access requires...
  12. seryozha

    How do I change IP Office to 4 digit extension?

    within manager click the tools menu and then extension renumber. add the appropriate amount to get the extensions you want. ie if you wanted 7000 as your first extn you would add 6779.
  13. seryozha

    new ACSS test

    based on the partner newslatter today am i to assume that the new exam is going to include BCM questions?
  14. seryozha

    Using Voicemail pro client remote wipes callflows

    i have had this issue before but i was using a different client version then what the server was. I.E a 5.0 client on a 4.2 server.
  15. seryozha

    Time off using System Status Snapshot

    i have also experienced this. With some trial and error i think i figured it out. As far as i can tell you will have to add the time the file was started to the time it says. I.E. i had a file that was starting at 0538 so midnight was actually 0538. Yeah i don't know why it does this when it...
  16. seryozha

    Vm not answering on 1 extn

    seems the transfer return was probably the issue as it is working now. Thanks
  17. seryozha

    Vm not answering on 1 extn

    done that tommy :( i think i figured it out though. Waiting for the user to re setup their VM though to confirm. What i figure it was, was we had recently changed the extns to a 5 ring cover delay from a 3 and the transfer delay was still on 4, so i upped it to 6.

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