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I have a fleet of 13 VPN Router (Contivity) 1010 devices running version 4.85 of the software. I'm interested in upgrading the software, but cannot find it for download on the Nortel site. Do these downloads require a support contract? Thanks,

Alright, thanks. Is there any kind of resource I could use as a reference for these things anyways? It was set up by a third party, and it's essentially a black box, which is never good. I haven't found the Nortel site to be particularly helpful although it has been getting better lately.

We've got a CallPilot server installed as part of our CSE 1000 set up. I noticed several months ago that the front status display on this unit simply displays three question marks "???". The server seems to be functioning properly, but I just want to be sure that this status display isn't...

I haven't been able to find any decent documents or patches on the Nortel website for this issue. We have a number of BCM 200s and there has been a patch released for those. Does anyone have any guidance or advice on how to ensure a smooth transition to DST this year with the CSE?

We've got a CallPilot server installed as part of our CSE 1000 set up. I noticed several months ago that the front status display on this unit simply displays three question marks "???". The server seems to be functioning properly, but I just want to be sure that this status display isn't...

Excellent. I'll investigate that. Thank you very much.

I hope this isn't reviving too stale of a thread, but it's further to this topic. We're looking to set up a similar configuration. Our problem, however, is that we have Nortel i2002 phones attached to these switches with PCs attached to the phones. According to the documentation I've read for...