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  1. jen1262

    Can't cover to Voicemail when routing to a station in a vector

    Tim, We made the suggested change and rebooted this morning and still getting the same error. :-( Any other suggestions? Jen
  2. jen1262

    Can't cover to Voicemail when routing to a station in a vector

    I have a VDN with VDN overide on. 37373 pointed to vec 34 which is doing: wait hearing silence route to number 7373 w/ cov y if unconditionally stop 7373 is a station that is bridged onto 2 other phones, if the line isn't answered it should cover to voicmeil. This issue is that if you call the...
  3. jen1262

    Allow end users to record prompts for ICM 'on the fly' with a password

    Sorry for the delay...but yes we do have Studio. I am finally going to get to CVPI class in November, but really need to get these recordings out of Unity as our Unity went down again today. The result was our callers were getting a busy signal! That was not a great option....
  4. jen1262

    Allow end users to record prompts for ICM 'on the fly' with a password

    Having recently moved from Avaya to Cisco, I am looking for a way to provide my end users a way to update the media files realtime. In Avaya we provided a number to dial, 'password' through a vector, and the announcement number (so in this case it would be the prompt number). Has anyone found a...
  5. jen1262

    Custom Report Help Desperately Needed

    While the spacing looks really odd below, this is the select statement I am getting on my test from CMS Version 9. The error is a Informix -217 and I can't seem to find the problem.......probably because I have been spoiled by the point and click of designer. This particular CMS doesn't have...

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