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  1. niceperform

    AgentID monitoring in an Avaya CT environement

    TISHIMSELF IS right you need to add extensions,vdn and hunt groups in the nicecti geoup
  2. niceperform

    Avaya CM upgrade

    sorry I see that you have version 8.9 ,check AES licenses for the phones to record.
  3. niceperform

    NiceCLS CDR-Link abort

    hi you need an ethernet pad to rs232 convertor speak to the avaya engineers about this convertor
  4. niceperform

    Avaya CM upgrade

    you will need nice 8.9 if you dont have 8.9 you will have to upgrade

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