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Teleworking while logged into Hunt Group
I do have one-x comm licenses.The biggest issue with using them is, i didnt have any time to load software on the agents computers and it would take a while to get our different departments to get the software okayed and ports opened up for remote access. That's why i was hoping to be able to...- racinguys
- Post #3
- Forum: Avaya: CM/Aura (Definity)
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Teleworking while logged into Hunt Group
I have a small call center(10)agents. We are all having to work remotely. I have everyone set up with EC500. Calls are going into que and ringing their cell phones and it is working correctly. Only problem, after every call the agents are getting auxed out.I have tried to remote access in and...- racinguys
- Thread
- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
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Weather and World Clock settings on 46xx file
Is it possible to have the home screen of a 9641 phone return to the weather app page. Everyone likes the image of the weather on their phone, but when the network switches need to be regularly rebooted all 500 phones revert back to the phone screen. Also the our world clock app has stopped...- racinguys
- Thread
- Replies: 0
- Forum: Avaya: CM/Aura (Definity)
