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Why does Octel messages state "On the phone"
It looks like all they needed to do was to record a personal greeting. Once they did, the personal greeting was played instead of the system message stating that they are "on the phone." Thank you very much for you help!!!!- alwaysamarine
- Post #5
- Forum: Avaya: Octel messaging solutions
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Why does Octel messages state "On the phone"
Thank you so much for the reply Ken! Is there by chance any way to change this code that is being sent to the octel when the agents aren't logged in? Thank you again!!! Ken- alwaysamarine
- Post #3
- Forum: Avaya: Octel messaging solutions
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Why does Octel messages state "On the phone"
I have not been able to figure out why when calling an Agent setup with a DID as their login, I recieve an Octel message stating that they are "on the phone" when they aren't even logged in. On the other hand when I call any Station DID in the PBX I get sent right into the users voicemail...- alwaysamarine
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- Replies: 4
- Forum: Avaya: Octel messaging solutions
