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We are indeed using Voicemail Pro. Would a user options menu be accessed as a breakout key once I'm in my voicemail or would it be accessed elsewhere from our auto attendant configuration?

Is there a way to utilize shortcodes remotely and if so what are best practices? For example, I pressed my DND button before I left today to turn it on but now that I'm working remotely I'd like to turn DND off using a shortcode. I'd also like to turn on twinning remotely. Thanks!

Is it possible the digital expansion modules didn't get fully upgraded and if so how could we check/fix it?

So it seems like it's sort of fixed. Would a bad a ground cause this kind of issue? I traced out the ground from where the installer tied everything together and while it's grounded to the rack, the rack itself isn't grounded. Our 406v2 was hooked up this way with no problems but I now remember...

So far I'm cautiously optimistic. I tried it with two users and so far so good. I'll advise further once a few more folks can try it.

I meant for NoUser. All other users are active.

Oh ok, I'll go ahead and enable account status. Should this be enabled at all times or just for this exercise?

Should 'Account Status' be disabled? I've added allow_5410_upgrade and will test and let you know.

@StubbedmytoeonIPO: The phones indeed did the firmware upgrade when we brought the IP500 online. @smokinjoe2938: I did some digging online, but wanted to confirm that this goes in NoUser->Source Numbers correct? What will this do and will it restart anything? Right now there's nothing there.

Ever since we upgraded from v3.2/IP406v2 to v9/IP500 our 5410's have had an issue with the speakerphones making a strange noise when calling internally. It starts out really soft after using the speakerphone for about a minute or two then gradually gets louder. The sound itself sounds almost...

We've been having internet speed issues that I thought I had traced to DNS resolving with our ISP. I tried testing with some other root DNS servers, but it didn't help as much as I thought. For giggles I tried testing overall speed on our SBS2k3 box (main DC) and it goes like greased lightning...

Is there a way to schedule the video card to turn the monitor on and off for a specific time range? I have an app that's displayed on a widescreen attached to a Proliant ML310 and I'd only like the screen to be on during normal business hours (say 7:30-5). Is it possible to write, say a simple...