I have an IPOffice 412 running 4.2.11 with Zeacom call center software laid over the top. The Zeacom handles the Announcements and Voicemail. We also use the IPOffice to route fax calls to (2) Faxfinder FF200 fax units for personal fax numbers as well. The IPOffice has 328 extensions and 479...
ZebrAYA,
I do have this working. In VMPro you can set up a PIN code in the menu and the system hangs up after 3 incorrect tries. I have my system setup so this can be accessed using a short code.
Let me know if you have any other questions.
Dave
BoyRacer,
Thanks for the tip. I set this up as you suggested. I know I am getting to the module, but nothing happens when I get there other than the system asks me to enter my access code. I do that and then enter a number and nothing happens?? What am I missing?
Thanks.
Dave
I am trying to enable the system to allow users to call into our 800 number and then once inside the system, place an outgoing call. Is this possible? I am running 3.2.57.
Thanks.
I am running a 412 using Phone Manager 5.2.57. The system is maxed out with 360 extensions and 500+ user entries. When I make any change on a user, I get an hourglass for 20-30 seconds after I click "OK" for the change. This was never an issue until I upgraded from 5.2.17 to 5.2.55. I was...
aarenot,
Recommending Zeacom was about the only positive thing our vendor did for us. I came into the project late, but yes, poor project management and poor upfront representation of the capabilities of CCC were factors in the poor implementation. The trainer was also inept and we were given...
We implemented the Zeacom Solution after trying CCC for 3 months which couldn't meet our needs. Unfortunately, our IP Office implementation was a disaster due to a crappy vendor which I think in turn affected our Zeacom install. Because of this, there were some bumps with the Zeacom install...
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