That helped very much, Thanks!
Actually we take assistance from the client's network admin to troubleshoot their side but in some instances its being difficult to trace the packet, so we just had this thought of using Ethereal. Thanks again. :-)
Hi, Thanks so much for the response.
Yes that helps but i have one more question. So as an ISP, how would i gain access to the client PC? Do i use Remote Desktop Connection for Windows, or SSH for UNIX etc or are there any other more efficient ways to login to client PCs? and do we assume that...
Hi everybody,
I am new to this forum. Hoping to get answer to my question. I work for an ISP and we do troubleshoot network connectivity issues. we never used any packet analyzers but i am curious to know if i have to use it for packet capture, do i need to have access for...
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