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  1. JTLC

    Neax 2400 IMX with I ACD and Fusion Agent issue

    Thank you for your suggestion how ever I figured it out. The position ID database had some corruption in it for the ID's I was trying to use and once I reassigned them to new ID's they work fine. Thanks again
  2. JTLC

    Neax 2400 IMX with I ACD and Fusion Agent issue

    I have built a new acd group with 3 agents in it and all agents can recieve calls from the queue when dialed within the same switch however only one phone can recieve calls DID over Fusion. The other 2 phones had DSS's on them and other line appearences and I have deleted them in Akyd. When the...

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