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  1. jefsower

    Message light tracks wrong extension

    Thanks for the suggestions Tom. I asked the person that used to be handling the phones why it was set up like this (auto attendant sending us off to a differnt extension to leave a voicemail) and she dosn't have any idea. The issue with starting to use the voicemail on x20 is that we'd need to...
  2. jefsower

    Message light tracks wrong extension

    I know that in a Definity system there is just a field on each extension to specify what extension the message light should track, but Im very new to Merlin and have jsut inhereted this issue. This is an attendant console on a Magix/Audix system. To my understanding, callers call into an auto...

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