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  1. niallotron

    Recurring advertisment expiration

    Hi- Can anyone tell me how to create a recurring advertisment on a weekly basis that also expire's later, at the same time weekly. I do not want to reset the expiration date on the advertisment every week manually. My task is power down a selection of machines every weekend, i do not want the...
  2. niallotron

    Historical reports

    Using Web client 4.5 - I would like to run a report to show calls into my selected Skillsets/Applications (seperate reports) on a time line basis. In other words what time of the day the calls came into those groups. I am trying to highlight the busy periods of the day.

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