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  1. TeledataInAZ

    Call Pilot 150 won't play audio

    I have a customer with an MICS 6.1 with a Call Pilot 150. Every couple of weeks when someone goes to listen to messages the system will say "can't continue and boot them out. Not just the mailbox messages but greetings in admin also. If I reboot the Call Pilot comes up default and will work...
  2. TeledataInAZ

    BCM 400 PRI Dropping calls

    I have a customer with a BCM 400 r3.7. Just recently the T1 card is going into free run and dropping the circuit. Then eventually synchs back up and works. I have replaced the T1 card and the telephone company has tested the circuit and is pointing the problem at us. This problem seems to...
  3. TeledataInAZ

    S8400 Remote Access

    I have aquired a new customer that has a variety of S8400 and Prologix systems. The Prologix I can dial in remotely and configure without issue. I have been able to set up a dial up network connection and gain access to the S8400 server, but when I go to open the configuration manager it wants...
  4. TeledataInAZ

    BCM50 - Problem answering incomming calls

    The dial tones have been checked at the backboard and at the MPOP. I have another MICS sitting right next to it that doesn't have a problem with the dial tones also. Thanks for the suggestions.......
  5. TeledataInAZ

    BCM50 - Problem answering incomming calls

    I am having an issue with picking up calls that ring in. System is a BCM 50 v 1.00.2.04.j and we believe we have downloaded the latest patches. When a call rings in from the outside and you press the line key on any set the call will stop ringing and the indicator triangle will go out, and the...
  6. TeledataInAZ

    BCM 50 - Problems with picking up calls ringing in

    I am having an issue with picking up calls that ring in. System is a BCM 50 v 1.00.2.04.j and we believe we have downloaded the latest patches. When a call rings in from the outside and you press the line key on any set the call will stop ringing and the indicator triangle will go out, and the...

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