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Can anyone direct me to any Micros 3700 KDS manuals. I have several KDS systems running in our store, but have never seen any information that details what the information around the screen depicts.

What is the process to restore a daily database backup (xx.db.good & xx.log) to a working database (.DB & .log)? I have tried to rename by changing the extensions, but then the nightly validate process records errors. Micros 3700, rev. 3.2.xxx

yes. This is a production server that has worked fine in the past. I don't know when this tabs functions went bad as we don't use it frequently. I went down the dB path because of the activity message "Loading User Workstation table" I've gone into db and made the updates that we needed for...

I deleted the line associate with uws_seq=39 by SQL, DELETE micros.uws_def WHERE uws_seq=39; It deleted the unknown UWS, but did not fix error message.

I am running POS configurator on the server. It presents the message: Loading User Workstation table, and then fails with the message: dbchk_ordr_dev_11.OnMouseU At this point other POS Configurator tabs will still work, but User Workstations is now hung. You have to shutdown POS Configurator...

Can anyone tell me how to fix the following? When I open POS Configurator, Devices-> User WorkStations I get: Error reading dbchk_ordr_dev_11.OnMouseU I'm running an old V3 level from 2005 vintage.

Got it.... Just in case others may run into this: dblog -t MICROS.log MICROS.DB

Micros 3.2.35.724

Last weekend my HFF failed and no Micros. I determined my Micros partition had failed so had to depend on a backup "Consolidated Database Base" file (CDB). As luck would have it, my Sybase would not uncompress this consolidate/compressed file because Micros updates and hotfixes left the Sybase...

We're running Micros RES version 3.2 today and starting to explore ver. 4.0. We have written some custom SQL code which interacts directly with the Sybase database. I understand that due to PCI standards the CC info is now encrypted, but are the other data tables and fields still clear...

I am seeking advice... While evaluating a new credit card processor I was again reminded about the MerchantLink gateway rip-off that Micros assures me is not happening. Anyways, since I have not had any updates to my version 3.2 software in 4 years I have learned that I need to spend $2595 to...

Can anyone direct me to Micros Developer level documentation? SOAP/XML, Message datastructures, client-server messaging...Anything. I have all the user level stuff and schema, but they are very forthcoming on other docs. Thx.

POSWizard, I have not yet heard from anyone. Can you provide the contact info. and I will contact them if this is ok. Thanks again. AJ

Thank you POSWizard for offering to help. Please contact me at: ajdnc@aol.com. AJ

Steve, I assure you that SOAP wrappers on XML commands is a viable communications vehicle on the 3700 system that I am working on. I called Micros corporate technical support and they had no idea what I was talking about even though there are numerous Micros third party providers that...

Can anyone direct me to Micros documentation that describes the SOAP or XML interface to the MDS Http service? I am aware of the SIM API's but they are not what I need. I am able to communicate with the Micros services associated with the HTTP service but without schema or documentation on...