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  1. turnerlw

    Symposium call center express

    It might be helpful to look into the application event log on your server and determine what failed. You don't say if you have done this already, but it's a great place to start. Was it remedied by a reboot of the symposium server? Les
  2. turnerlw

    ICCM Agent Skillset Management error

    I am receiving some repetitive errors in my alarm monitor. We are running SCCS 4.2. We are getting a pair of errors, 48115 and 48116. Both say they are call transfer errors. There is one script that, when we out it, stops the errors. However, there are only 4 lines in the script. There is...

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