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unclerico, The users are local admins of the machine. We use Remote Assistance from Microsoft for remote assistance.

OK, I have a user that needs to add a signature to his emails. When the goes to the Tools menu, there is no Preferences link to select. I've never had this problem before. I check the ACL of the user's database and he has full Person righs to it, just like everyone else does. Anyone got any...

This involves a Windows XP PC but I'm posting it here because I know it has something to do with group policy. My domain users are unable to view/change any LAN connection properties. This is what I want under most circumstances, but I have a user that I would like to troubleshoot remotely and I...

Is it possible to remotely stop/start the print spooler through the command line? I know you can do this locally user NET START SPOOLER/NET STOP SPOOLER. I was just wondering if you can do this to an offsite server through a local command line.

Yes I have and they are now all changed back to there original state.

I'll try to make this as short as possible. We have a DC running 2003 Server and can't RDP into it at all. We were able to before but now can't. We are in a Novell environment as well, and when my system admin logged into this DC about a month ago, he had some crazy login script attached to his...