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Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
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Upgrade from 5.0 to CCM 6.0
Has anyone had any experience with upgrading to CCM 6.0 from Symposium 5.0. I am planning an upgrade in the near future. The last upgrade I did had a huge amount of problems upgrading from 4.2 to 5.0 and it finally took a custom patch from Nortel to successfully upgrade. I am just looking to...- fixerguy
- Thread
- Replies: 1
- Forum: Nortel: Symposium call center solutions
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Problem with calls Transferred to Symposium
Similar to your problem discription above I too have a problem with transfered calls from reception going to default ACD. I do have the IF TRANSFERRED OR CONFERENCED THEN GIVE RINGBACK WAIT 6 END IF at the start of the master script yet the problem still presents itself. We...- fixerguy
- Post #14
- Forum: Nortel: CS1000 (Meridian) systems
