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I have a customer that manages his own system with WinSPM. He called in for service because when he tries to connect to the CPU all callers hear the modem tone. He said yesterday his qcc console had become unplugged, and after plugging the unit back in they could hear a buzzing noise on the...

No the phone does not go off hook on the sa voice. The light next to SA Ring is lit while on hook(red)and changes to green when off hook. i saw an option in a manual to set default ring on a key to use *16, asked customer to try this but it gave him the "wrong option try again tone".

Hello, quick question i have a customer with a legend, when someone from the outside calls and dials his extension from the AA the phone rings on his SA Voice key(second one up from SA ring). can someone please tell me how to make it ring on the SA ring key instead of the SA voice. Thank you...