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Sorry, one more question about Inventory Reconcilation. Does this shut down the system or do anything that I would want to back up or proceed with caution? It sounds, not dangerous, but let's say sensitive.

On the sales side she finds the quantity by going from Inquiry>Sales>Sales Items and that takes her to a window titled "Sales Order Processing Item Inquiry". She then enters in the item#, hit "Unposted" and then "Redisplay" and scroll down until she finds the order which has already been posted...

You have every right to be confused :-) This thread started with a person at work asking me how to delete sales that are stuck in limbo and cannot be found. I got confused about the terms and called them purchase orders. Then when I posted the thread and got a solution for purchase orders she...

Ok, more details on the Purchasing Order dilema from above. The Purchase Order cannot be called up using the Purchasing Order entry window because, even though it can be found in an "item inquiry", it is considered a "closed" purchase order (even though it never existed)and cannot be found...

Figures, the one who handles the sales side is off today. But I will try that fix tomorrow and let you know. So on the Purchasing side: If an "Item Inquiry" shows an order for 216, yet the "Purchase Order Processing Item Inquiry" shows no order of that size (they are all quantity orders of...

I explained this to her and it seems I misunderstood. The way she described it was there were "ficticious" sales on record. The way she is able to find them and show them to me is she goes under > Inquiry > Sales and then found the order that never went through but is still on record. These...

I know you get this intro alot but it is my turn. I do not work with Great Plains but just was added on to help with IT work that pops up from time to time so pardon any lack of information, and a request for more will be fulfilled. They are working with GP V 6.00g45. It is running on XP and...