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  1. Daggles

    Voice recording on IPT

    Hi, We are running 8.90.04.03. Thing is I just ran a test. Rang from PSTN to recorded test phone left a 10 second message then transfered it to a non recorded phone. Listened to the play back and it cut off, Which I take is because the line isnt recorded? But when I listen to other VR lines...
  2. Daggles

    Voice recording on IPT

    Hi Guys, Got a question , I hope someone can help? If you have VR set up on two phones/lines and someone recieves a call from the PSTN and answer's it....Then they transfer it internally to another phone set for VR , does the call still get recorded and who's line will it be on? I have had a...
  3. Daggles

    NICE Voice Recordings on CCM 4.1 and 7961 handsets

    Hi Guys, I have a question and hopefully would like it if anyone can assist.. Is it possible to have two line appearances on a handset say personal line and a group line and only set one line up for Voice recording? It is so users in a group can transfer a call to there personal lines if they...
  4. Daggles

    Outlook Launch Issues as power user??

    Hi Guys, I have a puzzling issue at work today regarding User groups on a laptop, We have a small network of users and they are all DomainUsers and we I have been logging them onto laptops and all is well but they cannot launch Outlook???? the rest of Office is fine ??? I have added them to all...
  5. Daggles

    Goldmine Start up issues through VPN

    Hi Doug,thanks for the time in your reply. Yes we are using a MSsql back end , but I am not really familiar with terminal server or Goldsync? Is there any doc's online I can access to see what method you mean? Thanks again Daryn
  6. Daggles

    Goldmine Start up issues through VPN

    Hey all, My users are complaining that when they click their desktop GM icon as there are VPN'in to our network it takes about 10 mins to bring up the GM login and password dialog box. It used to be fairly quick. I've tried it and watched performance from task manager and found that the...

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