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Actually, the service providers can pass the information from the display name field. Most block it, but this provider says they can't. Avaya says that in this older release it is part of the info sent out with the call.

Customer is on a IPO 403 R3.2.61 When calling out on a PRI the users full name is populating as the outbound caller id name. Any thoughts on how to stop this? Customer does not want to upgrade the processor.

Thanks, but by following this document will the CID on an incoming call still display the "91"(ie. 915552223333)? And will I be able to dial from the log?

Does anyone know if it's possible to eliminate the "91" that prefixes the caller ID in the display and still have the functionality of dialing from the call logs?

Is anyone screen popping TigerPaw with IPO? If so can you give some guidance on what you're using and how to do it? Thanks!

Is centralized voicemail pro a requirement to use scn? We have gotten conflicting answers from tech support.

Has anyone worked with Outlook 2007 Business Contact Manager? Specifically, two things: 1)I assume we can dial out of this program just like standard Outlook contacts. 2) Can we screen-pop contact records in BCM using phone manager pro or another software?

The music is plugged into the paging control unit (Valcom) from there the paging output with music goes to the amplifier. The Valcom unit controls the cutting off of the music. This is all off an analog station port so we can do simultaneous.

Can anyone help on this? Customer has an IP406V2. Music is played overhead throughout the store. When they page, it cuts the music and pages overhead. They also have 6 phone locations that they need simultaneous paging to come through the handsets. We can get the break in and telephones to...

We swapped the 500 yesterday and are still waiting on the wonderful NPSC to get DS30's in stock to send out. We'll see if the new 500 helps. The aerial cables is certainly a possibility.

OK all you comedians, thanks for the bit of comedy, we all can certainly use a laugh when dealing with IP Office!! The reason I need this info is because we're trying to pin down the cause of multiple modules (dig&analog) blowing in an IP500. Mod 1(DS30): Blown, Mod 3(DS30): Blown..twice, Mod...

Does anyone know the maximum amount of voltage a digital station port on an IP Office Digital Station 30 is rated for?

Having trouble finding the pdf on the knowledge base. Can you direct me to it?

Has anybody gotten this to work. We have the latest vpn bin files on the phone, getting "missing ike information" on the phone screen.

Can anyone recommend a good VPN device for the remote sales person working from home? Is there an inexpensive solution or do we need to recommend Cisco PIX 501's?

Has anyone tried to integrate IP Office with Maximizer V9.5? Phone Manager supported it up to V8.0, but has not caught up to Maximizers latest version. Any input would be appreciated.

Has anyone installed a paging system with "talkback" speakers on an IP Office? I am looking at a Bogen TBA15 Talkback Amp with 2 speakers. I assume it would require an analog station port. Any help would be appreciated.

Got it, Thanks!!!

DOes anyone know how to find the PCS level on an IP Office?

Has anyone experienced this...Customer on a 406V2 with Dig30's said that every so often, all of their phones not in use will start "beeping". They'll beep a few times and stop. IPO Poltergeists?