Well after trying everything on Friday and nothing worked, I came in this morning and its all working. I love the "FM" that happens here. Ok now for the backup, The network guy that set it up in 2005 is no longer here. He had it going to another sever on our network. do I get my IT guys to work...
so what you're saying is I'm screwed. lol If I replace the two HDs will I need to reload software, program the call center and IP Phones all that stuff. I do have the 3.7 GA Software for Imaging Tool.
The system boots up and the phones work. Both HDs look to be working (green lights flashing into yellow) I just don't have vmail and callpilot. I looked for the green caps and they look like the blue ones. system was install in 2006.
My system needed a reset a few times a year to get the Voicemail and call center running again. Now the voicemail is "down" and the call center is also. This may sound a bit stupid but is there a way to replace the VM. Is it a flash drive or is it software on the hard drive? I have tried...
Thank you Cook for your reply. I got it fixed about a hour after the post. Turns out that on Monday the IT guys turned off some old servers and one of them I used for the time on the Nortel. The BCM likes it when it's looking a good server I guess.....Thank you again
I need some help with my BCM 400. It started to change its time and date every 30 min or so. Also I have 2 skill sets that stop taking calls. After a reboot skill sets come back and reset T&D all is well for a hour or so. I don't have support to upgrade to new version, so it will take a few...
We are "trying" to install a Nortel BCM 400 to our 9600. But found out we don't have the PRI software package installed, (working on that problem). Any one out there have the same setup? Any dos or don'ts.
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