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Two graphic design users are experiencing the same problem. They send attachments on a daily basis, usually jpeg images. Trouble is, the recipients can't view or open them properly. The attachments have been truncated in the process. They will not work on Windows systems OR Macs. They're...

Fixed. I deleted anything Notes-related from the Mac & ran a clean install. No problems.

We generally use Notes v. 6.5.1 for the computers in our office. Our graphic designer is running Tiger on her Mac now & needs to have v. 6.5.5 installed. I pointed her to the Domino server where her mail is stored. She also uses a Windows PC, so I copied her .id file from the Notes > Data...

I have a Xerox 8500 that needed to have its display replaced. A few weeks ago, the display was barely functioning, but I could see a faint "replace empty maintenance kit" error message. So, I put a new one in. The printer kept using the maintenance kit, but it didn't resolve anything. A Xerox...

Hi all, This user has her Lotus Notes (6.5.1) location set to Network Dialup, and told me not to change it. Every now & then her contact list disappears & she has to rebuild it from scratch. Does this have anything to do with her location prefs? Is there a way to restore her old contact list...

Hi all, A user receives the error message "Server error: This database cannot be read due to an invalid on disk structure" whenever she sends out an e-mail. The e-mail does go through to the desired recipient, but she has to discard the message to clear it from her screen. I've tried compacting...