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Connecting to Symposium 4.2 database thru ODBC or ADO.NET using C# Vis
Connecting to Symposium 4.2 database thru ODBC or ADO.NET using C# Visual Studio [22/9/2006 18:52:09] I am wanting to know how to connect to the Sybase Database on Symposium 4.2. 1. Is this the correct way to capture data. Currently it connect but I cannot get the data back. using...- cperdue
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- Replies: 0
- Forum: Nortel: Symposium call center solutions
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Morning Peaks and Call By Call Statistics Report
I was ask to pull abandoned call information from the Call By Call Statistics Report and Compare it to the Morning Peaks Call Report. But when I compare the number of abandon call within each report they do not equal. Also, the Handed over to Master Application of Call By Call Statistics Report...- cperdue
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- Replies: 1
- Forum: Nortel: Symposium call center solutions
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SYMPOSIUM 4.2 Call Report CLID number for Abandon Call
I am a newbie to SYMPOSIUM 4.2. I am trying to get Abandon Call CLID number in a condense form. I can find the number on the very large Call by Call Statistic Report Crystal Report. I am try to see what tables are being used in Crystal Report to generate the report. I do not have a copy of...- cperdue
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- Replies: 1
- Forum: Nortel: Symposium call center solutions
