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  1. telmallah2006

    MPS IVR new implementation

    Hallo All, We have CS1kM SG working with SCCS5.0 call center enviroment. The company purchased a new IVR MPS 500 system. I recived 3 LSE1 cards and a couple of license keys (PBX and CCT5). Can any one explain how this will work as i never interfaced with an IVR before? what is the configuration...
  2. telmallah2006

    New IVR MPS installation

    Hi All, We have CS1kM SG working with SCCS5.0 call center enviroment. The company purchased a new IVR MPS 500 system. I recived 3 LSE1 cards and a couple of license keys (PBX and CCT5). Can any one explain how this will work as i never interfaced with an IVR before? what is the configuration...
  3. telmallah2006

    VoIP traffic between 2 Cisco 2621 with E1 links

    Hello, We have 2 Nortel PBX systems in 2 differrent buildings. The 2 sites are connected with 2 Cisco routers 2621 and E1 controller card in each carring data traffic normally. we are trying to make a VoIP peer to peer connection between the 2 buildings. we can ping each PBX from the other...
  4. telmallah2006

    BCM registration with NRS

    Hi All, I had BCM 200, it was connected to M1 61C with IPT, I'm working now in migrating to IP peer network. I can't get the BCM to register with the NRS I got this message at the NRS terminal GKNPM: RAS FAILURE: RAS_TYPE : GRQ,Reason=terminalExcluded,SrcIP=172.16.22.13:1285 could any one...
  5. telmallah2006

    Call log password on 3903 digital set

    Hi all, Does any one know how to rest the call log password on the M3903 set?
  6. telmallah2006

    Cann't get IP set to register to SS

    Hi Guys I'm trying to connect IP sets to M1 system upgraded recently to CS1k Rls. 4.00T I can't get any IP set (i2002, i2004) to register itself but the soft phone i2050 is working fine. I think it is a firmware related issue, so I connected TTY to the Leader SS and i got these messages am>...
  7. telmallah2006

    Procomm script for CDR

    Hi Guys; Does any one have a procomm script that automatically captures and timestamps a file every 24 hours and save it locally at D:/CDR
  8. telmallah2006

    E1 link error

    Hi Every one I had 6 PRI2 links between cs1k SG and GSM switch. I got a presist error on all links DTA301 on all loops. at one moment all the links goes to disable status. what could cause this problem? The Microwave link was tested with PCM tester with no single error.
  9. telmallah2006

    Install DepList

    I've cs1k M system and I didn't intall any Deplist since installation. as I want to up issue the PBX DepList to issue 11 I found that i must have the PDT password to install these PEPs. It is my first time to install these DepList, can any one help me with that? How can I check the istalled...
  10. telmallah2006

    LD 02 traffic reports

    Hi every one I want to print E1 link usage report in order to have clear idea about the links used. the PBX is CS1000MSG connected to a switch with 3 DPP2 cards serving 6 E1 loops. Can anyone help with that?

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