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SBT 5.0i/WinXPPro client/Win2000 Server. Out of 25 users, one (the CEO, of course) cannot print invoices with the company logo appearing. Just a little box that's labeled "logo.bmp". This problem has just begun in the last 2 weeks. Doesn't matter what laser printer he prints to. We checked his...

SM showed only 1 user in SBT when the W2K showed 4 people with many SBT files open. After we really got the other users out of the system and entered the serial number and user license code again the user count is back to 20. Thanks, Edgar. BTW, what options does my client have for SBT...

Thanks for the reply, but that wasn't what I meant. I understand that the count of users logged in is what SBT is comparing against the licensed user count. The client just reentered the activation key for what they say is on the invoice for 10-20 users. SBT took it and says that the max user...

CORRECTIONS: SBT is on a Windows 2000 Server, not 2003. It's been there for a couple of years. The Client installed a Citrix Server a couple of months ago and users have been running the SBT client via a Citrix session as well as directly from the LAN. Could the install of a single SBT...

Client has SBT 5.0i running on (now) on a Windows 2003 Server. About a month ago users would encounter a window telling them the 10 user license has been exceeded. The client purchased a 25 user license way back in 1999 or so. Their IT guy has been upgrading user machines and reinstalling the...

Thank you both. Been busy with fightin the ol IRS the last couple of days. Will reply to both of you when I get back to the server room.....

Our network has had a single PIX 520 on it for years. Convinced management we should set up a failover pair. Bought a pair of matched 520's that I had configured at my last job and they had run flawlessly for years there. Reconfigured the new pair with the config from single PIX. Configured a...