I have a system SL1 with a acd queue. Is there possible that if an agent does not answer we can turn over the call to the beginning of the acd queue. So that another agent answers its place.
Thank you
Hello everyone,
I have an option 11c and I have 2 questions.
1. I would like to know how to delete a AADN in the ld 12.
2. I would like to know how to do an automatic call forward from my reception DN to an other DN.
Thank you
Hello everyone,
I have a Imac G4 with mac os 10.3 and I'm not able to connect it on the Internet with the Ethernet port. If I go in the system preference and network. I don't see my ethernet connexion in the state of the network. I like to know if it has an other place that I have to go to...
Hi everyone.
I have to program a phone system. It is a mics 2.0 with a voicemail 1.50. I plugged the voicemail in the port 125 of the mics. When I do F983 I have the message inactive feature. I don't know why. Anybody have an Idea?
Thank you
Hi,
I want to know how to do a no answer call forward on a 500 phone. I configure the cls HTA and FNA. I don't know why but the feature fdn is impossible to configure.
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