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The on hold thing I haven't tried. I shall give it a go. I shall also call the ISDN providers this afternoon to check with them. Thanks for the replys guys.

Hi. This doesn't happen everytime but enough times for it to be a pain. When we receive a call we are often unable to hear the caller, there is just no sound on the line at all. However, if we hang up and take the next call we can hear them fine. It does happen to different callers, its not...

The time on my XP machine keeps changing. I don't mean I'm loosing minutes over a period of hours which would suggest the battery, I mean it will change months completely and change back again. The problem is only really noticed when I sent e-mails, my sent items will say that the email was...

Hi All We have an IP403 and both analog ports are in use. I need to get a cordless phone to work in one of the digital ports. Can anybody recommend anything? Avaya's own IP phones seem quite steep in price. Thanks in advance.

Fantastic. Thanks for the info guys

On several of the workstations this error keeps on appearing: "Could not retrieve the user email ids from the IP office" It will appear when the software is 1st opened and then periodically throughout the day while the software is open. I can't seem to find out why this keeps on occuring. Am...

To remove those names you can delete the cache. This is the .NK2 file located at: C:\Documents and Settings\%user%\Application Data\Microsoft\Outlook

I use Outlook 2003. When I drag an appointment into the 'Mail' tab on the left an error appears: and then once closed Outlook restarts. It doesn't do this everytime which is whats fustrating me. Can anybody help me with this? If you need more information then let me know.

Even though that sounded like it was spot on, that wasn't the case. No users are still logged onto the VM under call status. Appreciate your input though.

'cannot retrieve messages due to mulitple logins' is the error i get when attempting to pick up messages on the voicemail. Am running voicemail lite. Can anyone help me with this?