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  1. jtomberlin

    Aspect Front Office Adaptor for Siebel, v6.0.2

    Being an admitted novice in the Siebel world, I am at a loss as to how to resolve the error: "Unable to load communication driver DLL CsAspect" This occurs after the Siebel Toolbar applet has initialized and loaded. The toolbar selections end up being grayed-out after the failure...
  2. jtomberlin

    Probably Simple

    The reports that only show AspectCC are possibly the older version (but actually much faster in my opinion). There are two options, if indeed these are the older report files. The first option is to get a copy of the newer ReportFolio files for SI, which gives you the option of selecting the...
  3. jtomberlin

    Exporting Crystal Reports With Date In File Name ?

    I knew that sounded a bit fuzzy when I typed it, but I will try to clarify a bit. You can schedule batch files, or reports to run, based on Programs/Events under the 'When' tab. In order to use this, you will have to go into Info Administrator and set up an 'Event'. A file event is basically...
  4. jtomberlin

    Exporting Crystal Reports With Date In File Name ?

    A little something else that may help you (if you haven't already worked around this). You can actually use SI7 (or 7.5) to run programs, such as batch files and base it's run condition upon the presence of a particular file generated by your report object. For that matter, you can also...
  5. jtomberlin

    Optimizing Aspect Call Center Reports

    Another possibility is to get your hands on the 2.0.1 version of the reports. This was before Aspect got heavily into using the pass-through queries, and in my experience, run much faster. It will save a lot of rewriting and will have the more-or-less standard Aspect layout. Of course, the...
  6. jtomberlin

    Report to List Recurring Reports?

    Is there a report put together by Seagate (or anyone else for that matter), that will run against the default APS Access database and print out all of the recurring/scheduled reports in an APS database?
  7. jtomberlin

    "Cannot find an available Machine to run this job."

    From time to time, with no discernable rhyme or reason, my Seagate Info server (with all components installed on one machine, including web access, APS as a service, Info server, no Info storage), returns the error "Cannot find an available Machine to run this job." There are no time...

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