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Hello All and thank you for making this such a valuable resource! I have a need to create a daily annoucement for one of my DIDs. On our old Magix system, we set up a voicemail extension to be "annoucement only". Whenever a user called that DID, they would have the daily message played and the...

Thanks bgibsonin for your informative post.

Were you able to find any answers to your question. I have a 4690 and can not get it to play nice with the IP412. Thanks!

Hello all! Newbie here - have a IP412 installation that is up and running w/ a dozen IP phones. I am putting my first digital phone 4424D+ (via DS20 expansion module) onto the switch. When the user dials, they are not hearing the normal tones that you would normally hear when dialing on a...

Thanks, TheZCom, that did the trick!!!

Hello all I have an IP Office 412 at the office. I am trying to access it through our VPN but am not able to even ping it remotely. When I am at the office, I have no problems running Avaya software to connect to the 412. When I take that same laptop home and connect through our VPN, I can...

Hi all - I could use your help... I have four users who now have a "G" displayed next to their user name on the top line of the display of their 4620IP phone. Can someone tell me what this means? I have seen a "B" before (indicates the user/ext is blocked) but I don't know what a "G" is...