a couple of things you can do: 1. Try powering down both the ksu and nam then bring up the ksu first once it is back on line then bring up the nam. If that doesn't work power the nam down and remove the mother board (with a ground strap) and gently take an eraser like on a pencil to the edge...
The whip is tailed different on a BCM then the one from the MICS... even if you were to use a DSM 32 it still has different pinouts comming from the amphenols. Just start fresh.
Service provider has been contacted and they are sending the Name (they setup a DCH Trap) the problem must lie in the switch, and I wonder if it has something to do with the disabled serv in 96 but when I try and change it with ENL SERV 3 it does not change the status.
Thanks!
The stat serv is dsbl- should I chng it to enable and if so how do I do that? And RCAP is COLP- I don't even see that option listed in the NTPs.
Thank you so much for responding!
Still no Caller name on display, Enl and MSGI X where it says NUM: it is almost always unknown. The generic software is 2111 and the release is 24.24- not sure if system allows this function at all? is it only on higher release? Anyone have another idea about what might be going on?
Opt. 11 TMDI card (NTDK78AA Rel. 11) no name displays on phones just number on their PRI... checked with service provider and they say it should be coming across?
Thanks!
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