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Hello all, Recently when we map drives and users access these drives via the VPN and sometimes on the LAN they see the mapped drive but when double clicking on it and going into the drive the users don't see the data in the drive. One way we kinda fixed it is to map the drive via the IP address...

Hello all, Recently when we map drives and users access these drives via the VPN and sometimes on the LAN they see the mapped drive but when double clicking on it and going into the drive the users don't see the data in the drive. any ideas as to why this might be happeneing?

Question for all you Symposium guru's out there. I want to setup a new skill set. So far I have done the following I've setup a DID to point to an Entry CD and the IVR picks up the call and sends it to the exist CDN. Now in symposium I want to setup a skill set and associate the skill set with...

Fixed the problem, it was actually a problem with multicast and our core switch. For some reason a option on our switch was turned on that blocked multicast. Identified the problem by connecting SCCS and symposium with a cross over cable and then trying to view realtime reports from the...

Nope no changes to the network were made. Whats the default multicast address for webclient?

Hey David, Nope that didn't solve the problem, any more ideas?

Hello all, We're using webclient 4.5 and succession 5.0. a few night ago our realtime reporting just stopped working. Everytime we try to go into it the window pop's up and we receive the following error, Last server contact: 25/01/2006 9:13:19 AM The system could not retrieve any data from...