Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. zuman1

    NICE Logger 8.8 - capturing sub VDNs

    dwalin; I checked and the ASAI Link Core is set to "n". So if this is turned on it sounds like we could capture both the lead VDN and sub-VDN. Thanks! zuman
  2. zuman1

    NICE Logger 8.8 - capturing sub VDNs

    We have R11 here and our trunks are ISDN but I don't see that on the VDN form(?). I have tested with setting the VDN Override to "Y" and I'm able to query the sub-VDNs now but now can't query the lead VDN. Would be "nice" if we could query both. Thanks!
  3. zuman1

    NICE Logger 8.8 - capturing sub VDNs

    Thanks, I will check this out!
  4. zuman1

    NICE Logger 8.8 - capturing sub VDNs

    Hello all; Is there a way to capture sub VDNs in logger 8.8? Right now NICE captures only the "lead" VDN. Our users would like to query calls by sub-VDNs. There's a field in the CLS DB named "VDN2" that's always blank. Thought maybe this is where the sub-VDN would be. Our switch is Avaya...

Part and Inventory Search

Back
Top