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I have solved the issue by removing the users account then recreating it in the same way as it was before and now it works for her. I don’t like that solution, as there was no differences in the account creating method and no permissions that would cause this problem. However as I have not...

Unfortunately I am supporting her remotely and have not been able to get her onto another computer as soon as I can I will have her try one, I have however logged into her computer and did not have any trouble. Which is why I recreated her Windows profile, to no effect. My next move has been...

Other users are not having this problem, also if someone else logs into her computer they do not experience the same problem I have also recreated her profile on that computer with no effect. Also I have read some information about a similar problem occurring with IE 5 service pack 1 so I...

I have a user who has the problem that is she opens a word document from the "view as web page" screen it opens in office but she cannot save the document as anything other then as a web page. She can however download the document to desktop then open and save it as normal. Other users can...