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  1. jarhoops

    Tape Engine SCSI Problems -- Have Debug Info

    Great, I have a technician coming to check the condition of the tape drives. We never reuse our backup media, and it's a recommended manufacturer. Would it be possible to get this type of error if the SCSI BIOS settings were set incorrectly? Or would that generate another type of error? I'm...
  2. jarhoops

    Tape Engine SCSI Problems -- Have Debug Info

    Great! That's some useful information. How do I go about obtaining the STK SCSI toolbox? I saw a SCSI toolbox online for about $5000. Is that what you're referring to. Thanks again for the help...
  3. jarhoops

    Tape Engine SCSI Problems -- Have Debug Info

    I cannot find "Media Error [03]" anywhere in this document. Perhaps the link you sent me is for a different document than you're thinking of. In any event, here's some of the testing that has been done: Verified no conflicting SCSI IDs. Disabled 2 suspect tape drives and was able to perform...
  4. jarhoops

    Tape Engine SCSI Problems -- Have Debug Info

    Thanks for the response, but I've been through that document 5 or 6 times... I was hoping someone could shed some additional light on the tape log messages since they are more detailed. Seems to indicate hardware issues... Thanks.
  5. jarhoops

    Tape Engine SCSI Problems -- Have Debug Info

    Hi, I have a StorageTek L180 library with 3 IBM LTO Ultrium-TD1 drives. I am using ARCserve v.9, build 2200. I am getting various E3712, E3719, E6096 errors on two of the three tape drives. Here are the errors that appear in the Activity Log: E6096 Media Error [ABSL:3050 CMD:Ah...

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