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  1. PlatinumAce

    My New Seagate External Drive Crashes My Computer

    I will try your suggestions for which I am grateful. It may take me some time before I can implement them. I wonder if I install my computer's internal hard drive into another computer, could I clone the operating system of the other computer onto the hard drive and then put it back into my...
  2. PlatinumAce

    My New Seagate External Drive Crashes My Computer

    I do not remember if I had the external Seagate hard drive or USB hub and devices attached when I rebooted after removing the USB drivers in Device Manager. So I have just removed the drivers again and rebooted without the hard drive or USB hub and devices connected to the computer. I checked...
  3. PlatinumAce

    My New Seagate External Drive Crashes My Computer

    I looked for conflicts and could find none. I uninstalled all of the USB devices and rebooted and the computer crashed. I do not have a CD with Windows XP Professional which is currently the OS installed on my computer. I do have Windows XP Home Edition. Also, I read the following on the...
  4. PlatinumAce

    My New Seagate External Drive Crashes My Computer

    Reply to rvnguy I tried my new external Seagate 300 gig on another computer and it worked. But it still keeps crashing my computer no matter how I connect it, firewire or USB. Also, I have connected it prior to booting the computer and after the XP OS has booted. I also went out and bought a...
  5. PlatinumAce

    My New Seagate External Drive Crashes My Computer

    I tried it. My computer still keeps crashing. Could my operating system drivers be corrupted? Could there be an electrical problem on my motherboard? This is the second new external hard drive I have tried. I have Windows XP Pro with service pack 2. My computer works fine except when I...
  6. PlatinumAce

    My New Seagate External Drive Crashes My Computer

    I exchanged the Segate 300 gig External hard drive for a new one at Fry's. I tried connecting the new drive according to the instructions, but the drive still keeps crashing, no matter if I connect it to the USB port or the Firewire port. The Tech Support people at Seagate are about ready to...
  7. PlatinumAce

    My New Seagate External Drive Crashes My Computer

    I talked again to Tech Support at Seagate. They walked me through some troubleshooting on my computer and concluded that my new Seagate External Drive is defective. So I will be taking it back to the place I bought it to exchange it for a new one. The computer would just not recognize the...
  8. PlatinumAce

    My New Seagate External Drive Crashes My Computer

    I rebooted my computer and then connected the new drive. My computer did not recognize the new external Seagate drive. However, earlier I changed some power management settings in the Bios, and now the computer does not shut down when I connect the external drive to a USB port. But it still...
  9. PlatinumAce

    My New Seagate External Drive Crashes My Computer

    I have tried connecting the External Seagate drive using both USB and Firewire ports. I have Windows XP Professional with Service Pack 2 installed. So it cannot be a driver problem, I assume. I have tried all of the different USB ports and all of the firewire ports. I have disconnected all...

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