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  1. JerryLin

    How to integrate TEC and UniCenter Advance Help Desk ?

    How to generate a problem ticket from TEC to UniCenter AHD? and how AHD operator can update the problem to TEC ? Did anybody do that before? Jerry Lin
  2. JerryLin

    Tivoli Plus for ServiceCenter with TME 3.7.1

    Hi, I had install SC3 & Tivoli 3.7.1 & SCPlus for Tivoli v1.2.a, When I compile TEC 3.7.1 rule base that import scenter.baroc and scenter.rls , the Compiler Output appeared the follow : ECO3112E The file "/usr/SCPlus/SC_Test_rb/TEC_RULES/tec_r.scenter.rls" compiled with errors. See...
  3. JerryLin

    SCPlus for Tivoli.

    Hi, I had install SC 3 & Tivoli , When I compile TEC 3.7.1 rule base that import scenter.baroc and scenter.rls , the Compiler Output appeared the follow : ECO3112E The file...

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