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Hey speshalyst, myauto, vschumpy and others, Just wanted to let you know that I was finally able to do a complete Brick-level back-up and restore! Thanks so much for all your help - especial thanks to speshalyst! I will have to wait till Saturday to test a full back-up and restore, as I was...

Hi vschumpy Thanks for the info - great article. As I assumed this job and no documentation was left behind I did not know if the company still is under warranty or can download patches. When I called CA, they did not even have a record of the company, yet the company did provide me with a...

Hi speshalyst You are correct :) I learned that it is easier to see this in the Job Log (see below) as it clearly indicates that the brick-level was succesful. I very much appreciate you sticking with this and my newbyism to ARCserve! There are still a few things I don't understand and am...

Hi speshalyst I did as you outlined. This time the backup finished without any Agent error. However, I don't think that the Brick-Level backed up. I say this as I tried to restore a calendar from one of the brick level accounts to a new exchange account (as a test) and when the restore...

Hi myauto, I checked the service account and it was ./administrator. I had specifically set it two days ago to domain/administrator so I don't know why it went back to the local administrator account? I reset it to domain/administrator, restarted the service and then checked it again, and it...

Hi speshalyst I did receive a 'successful configuration' screen after configuring the connector. I forgot to mention that I had gone into the Exchange Back-up Agent Service and configured the domain user's account here - the same that I set in the Exchange Back-up Agent Configuration. I did...

Hi Everyone, I have spent the last several days attempting to get Brick Level Back-ups working on our network. I just recently assumed responsibilies for our company back-up using ARCserve, and as this is the first time I have worked with it, I am by no means an expert or even skilled ARCserve...